Privacy Policy

Last updated: March 2025

Introduction

Alexandra Ebenegger, proprietor of Cabinet Ebenegger, is committed to protecting the privacy of your personal data. This policy describes what data is collected, why and how it is used, in accordance with the Swiss Federal Act on Data Protection (nFADP/nDSG).

Data Controller

Alexandra Ebenegger — Cabinet Ebenegger, Chem. des Collines 37, 3960 Sierre, Valais, Switzerland. Tel.: +41 79 910 14 04. Website: www.cabinet-ebenegger.ch

Data Collected

In the course of your relationship with the practice, the following data may be collected:

  • Identification and contact data (name, phone number) when making an appointment or getting in touch
  • Health data necessary for your osteopathic follow-up, collected only during consultations
  • Anonymous browsing data, automatically collected via Vercel Analytics

Purposes of Processing

Your data is processed exclusively for the following purposes:

  • Appointment scheduling and patient file management
  • Communication related to your consultations
  • Improvement of the website browsing experience
  • Compliance with legal and regulatory obligations

Third-Party Services

The practice uses the following third-party services for appointment management and website analytics:

OneDoc

Online booking is handled by OneDoc (onedoc.ch). When you make an appointment, your data is transmitted to OneDoc and processed in accordance with their privacy policy.

Vercel Analytics

The website uses Vercel Analytics to measure its audience anonymously. No personally identifiable data is collected or transmitted for this purpose.

Data Retention

Medical data is retained in accordance with Swiss legal obligations (minimum 10 years after the last consultation). Contact data not linked to a medical file is deleted when it is no longer necessary.

Your Rights

Under Swiss data protection legislation (nFADP), you have the following rights:

  • Right of access to your personal data
  • Right to rectification of inaccurate data
  • Right to erasure of your data
  • Right to object to the processing of your data
  • Right to data portability

To exercise your rights or for any questions regarding the protection of your data, please contact the practice directly by phone or in person.

Updates to this Policy

This privacy policy may be updated at any time. The version in force is the one published on this website.